Frequently Asked Questions
Do you operate 24/7?
Yes, JetRide operates 24/7 including holidays, ensuring that you have access to reliable transportation at any time of the day or night.
How many passengers can you take at one time?
Our taxi cabs have a capacity of up to 6 passengers.
How do I book a ride?
Booking a ride with JetRide is easy! You can book a ride through our website or by calling or texting 850-789-5656.
Do you service airports?
Yes, JetRide provides airport services. We offer reliable transportation to and from airports, ensuring a seamless and stress-free travel experience for our passengers. Whether you need a ride to catch a flight or require airport pickup, JetRide is here to meet your airport transportation needs.
We service the following airports:
Destin FWB (VPS), Panama City (ECP) Pensacola (PNS) and Destin Executive Airport (DTS).
How can I pay for my ride?
Our taxi cabs accept all forms of payment including cash, credit cards, debit cards, Venmo and Cash App.
How are my rates calculated?
We calculate fares based on a combination of factors, including distance traveled, number of passengers and number of stops. Please call 850-789-5656 for a quick quote.
I will be traveling with a small child; do you offer infant carriers or booster seats?
We understand the importance of child safety, and while we do not provide infant carriers or booster seats, you are welcome to bring your own and securely install them during the ride. Please make sure to mention your specific requirements during the booking process, and our drivers will ensure a safe and comfortable journey for you and your little one.
Thank you for your understanding and cooperation in ensuring the safety of our youngest passengers.
Do you do roundtrips?
Yes, JetRide offers roundtrip services. You can easily book a roundtrip by specifying your desired pick-up and return times during the reservation process. Whether it’s a quick roundtrip to the airport or a day-long excursion, JetRide is here to meet your transportation needs seamlessly.
Enjoy the convenience of our roundtrip services for a stress-free and reliable travel experience.
Is smoking allowed inside the taxi cab?
No, smoking is strictly prohibited inside JetRide taxi cabs. We prioritize the comfort and safety of all our passengers. We kindly ask for your cooperation in adhering to our no-smoking policy to ensure a pleasant experience for everyone on board.
Thank you for your understanding and cooperation in maintaining a clean and smoke-free environment for all our passengers.
How does JetRide prioritize safety and cleanliness?
JetRide prioritizes the safety and well-being of our passengers. Our vehicles undergo regular maintenance, and we have implemented enhanced cleaning protocols to ensure a clean and hygienic environment for every ride.
Can I cancel my ride?
Yes, you can cancel your ride by calling or texting us at 850-789-5656 or emailing us at [email protected].
How can I provide feedback on my ride?
We appreciate your feedback! You can rate your driver and provide comments through our website. You can also give us a review on Google and Yelp. Additionally, you can contact our customer support team with any specific feedback or concerns.
Feel free to contact our customer support team if you have any additional questions or concerns. We’re here to make your JetRide experience exceptional!